Center for Change Management

Latest news

Training for representatives of central institutions - UK practices for improving the delivery of results by public administration

Date: 05.03.2024

On March 4 and 5, 2024, as part of the "Reinventing Governance" project, the Center for Change Management (CCM) organized a lecture for representatives of central institutions regarding the delivery of results from planned public policies, with an emphasis on good practices from the United Kingdom.

We were honored to have these lectures delivered by Steve Batey, a former employee of the UK Prime Minister's Office Performance Monitoring Unit, who shared valuable and practical experiences and knowledge from his many years of work experience.

The participants of the trainings will be able to apply all the acquired knowledge in the operation of the institutions and thereby improve the delivery of results for the citizens!

The lectures were organized within the framework of the project "Reinventing Governance" funded by UK International Development by the Government of the United Kingdom through the British Embassy Skopje and implemented by the Center for Change Management (CCM) in cooperation with the Government of the Republic of North Macedonia

Presentation of findings from reports on monitoring the discretionary powers of the public administration

Date: 05.03.2024

On March 4, 2024, in the premises of the Public Room in Skopje, in front of representatives of the public, civil and media sectors, we presented the findings of our research through which we monitored the abuse of discretionary powers by the public sector.

Specifically, the findings of the following researches were presented:

- The discretionary powers of the Municipalities https://shorturl.at/ajwMO

- The discretionary powers of the electoral administration https://shorturl.at/hzKT1

Researches show that the Municipalities and the State Election Commission spend huge sums from the state budget through their discretionary powers.

That is, the research on the discretionary powers of the municipalities showed that the municipalities spend large amounts of the citizens' money on various grounds (sports, cultural, social, etc.) on individuals and legal entities, without having a clear basis and without any justification. This research covered the municipalities of Centar, Kisela Voda, Karposh and Kichevo, and the data was analyzed from publicly available information for the period from 2019 to mid-2023.

The research on discretionary powers in the financing of paid political advertising showed that the State Election Commission (SEC) allocates huge sums of money to citizens in an insufficiently regulated procedure according to the Electoral Code and without better regulating that procedure with its own by-law.

The research was conducted within the framework of the project "Encouraging good governance and public administration reform" supported by the National Endowment for Democracy.

Training for implementation, monitoring and evaluation of strategic plans

Date: 01.03.2024

Within the series of trainings for the public administration, the CCM organized two series of two-day trainings for the representatives of the central institutions (ministries) regarding the processes for implementation, monitoring and evaluation of the start-up plans of the institutions.

Strategic planning is a very important part of the management of the public sector, and that is why this period CCM organizes trainings for implementation, monitoring and evaluation of strategic plans, for officials from central institutions (ministries).

Representatives from several ministries had the opportunity to exchange opinions and learn new skills and techniques together with experts in the field of managing strategic plans and project cycles.

The series of trainings for public administration is organized within the framework of the project "Reinventing Governance" and is funded by UK International Development by the Government of the United Kingdom through the British Embassy Skopje and is implemented by the Center for Change Management (CCM) in cooperation with the Government of the Republic of North Macedonia

Training for agile management of processes and project cycles

Date: 21.02.2024

As part of the series of trainings for public administration, on February 19 and 20, 2024, the Center for Change Management (CCM) organized a training on the topic "Agile Project Management", where representatives from central institutions had the opportunity to learn more about project management , to transfer that knowledge to the work in the institutions.

The ultimate goal is better and more efficient delivery of results for citizens and management of processes within the framework of central institutions.

The series of trainings for public administration is organized within the framework of the project "Reinventing Governance" and is funded by UK International Development by the Government of the United Kingdom through the British Embassy Skopje and is implemented by the Center for Change Management (CCM) in cooperation with the Government of the Republic of North Macedonia

Workshop on Methodology for strategic planning

Date: 28.11.2023

The workshop on Methodology for strategic planning is part of the activities aimed at strengthening the documents governing the processes of strategic planning.

Together with representatives from the central institutions, during yesterday we reviewed the good practices of the countries of the region and how we can apply the positive examples in our national system for strategic planning.

During this period, together with the representatives of the institutions, we are intensively working on improving the documents that regulate the system of public policy management in our country, such as strategic planning, models for monitoring public policies, and the coordination of institutions.

The event is organized within the framework of the project "Rethinking Management" and is funded by UK International Development by the Government of the United Kingdom through the British Embassy Skopje and is conducted by the Center for Change Management - CUP / Center for Change Management in cooperation with the Government of Republic of North Macedonia

Presentation of the new model for monitoring the implementation of public policies and values of public administration

Date: 23.11.2023

On 22.11.2023, we held an event with representatives from the central institutions in the country where we presented the values of public administration and the new method for monitoring the implementation of public policies by the institutions.

The Ambassador of the United Kingdom in Skopje H.E. Matthew Lawson recalled the importance of good leaders in institutions who should first live and promote the values of good democratic governance through their work. He also added that effective accountability for work is key to accountability. In the end, the Ambassador said - "I believe that this project will really help the public sector in RNM to achieve these goals".

Deputy Prime Minister Slavica Grkovska said that this is a very important project for our country and that the new policy monitoring method will help the institutions to function much more easily and efficiently. He also emphasized that the Citizen is at the center of democratic societies, which implies the consistent fulfillment of the programs, for which the citizens gave their trust in the elections.

The executive director of CCM, Neda Maleska Sachmaroska, emphasized that our country does not have a good policy monitoring system and therefore there is no result and responsibility for the non-fulfillment of the same. He added that the new policy monitoring method, which we developed together with the institutions, enables easy monitoring and determination of the degree of realization of the programs and priorities of the institutions.

The program coordinator of CUP Iskra Belcheva Ristovska presented to the attendees the values and standards of public administration that CUP prepared, under the slogan "Governance for citizens".

CCM tested the new policy monitoring method in three sectors (economic development, public administration and agriculture) and presented it to the attendees. Experts in the respective fields worked intensively on testing the new method and had the opportunity to address the audience.

In the next period, we will publish more information regarding the values of public administration and the new method for monitoring the implementation of public policies.

The project "Rethinking Management" is funded by UK International Development by the Government of the United Kingdom through the British Embassy Skopje and is implemented by the Center for Change Management (CCM) in cooperation with the Government of the Republic of North Macedonia

Projects

Providing Services for the Coordinating Body for Non-Discrimination and Subsequent Activities for the Inclusion of Equality in Policies at the Local Level

The project's activities are focused on Developing and implementing a capacity building program for anti-discrimination and equality in the public sector for approximately100 representatives from local level administration, with adequate representation of women and men.


Project activities include:


• Developing a capacity building program for training on anti-discrimination and equality duty in the public sector,


• Prepare a manual with training modules


• Implementation of a series of trainings on anti-discrimination and duty of equality in the public sector for approximately100 representatives from local level administration, as well as preparation of future trainers for conducting trainings.

Period: 01.08.2023 - 30.11.2023

Donor:
OSCE Mission to Skopje

Fostering Good Governance and Public Administration Reform (second phase)

The project aims to maintain good governance at the top of the political agenda. The project interventions are designed to analyze current state of affairs in several areas related to the accountability as one of the top priorities in the PAR agenda, such as: improving transparency and accountability of public institutions; responsibility for delivery of results and improving the supervision of the public in the implementation of the recommendations by the key institutions and greater efficiency, effectiveness and functionality of the institutions. As accountability in modern government is a key component of democracy, the continuation of the project will keep the focus on the principles of good governance ensuring that elected officials are held responsible for their actions, especially undertaking structural reforms and building a strong and effective public administration.

Period: 01.07.2023 - 30.06.2025

Donor:
National Endowment for Democracy (NED)

Socio-Economic Strengthening of Young Women in the North-Eastern Planning Region in RNM

The project aims to contribute to the improvement of the business climate in the rural areas of the North-Eastern planning region by improving the public services of the local community, strengthening the entrepreneurial skills of young women and creating new businesses. The project will further consider the possible problems and limitations faced by young women in rural areas in order to join the labor market and achieve greater participation in the creation of local policies. In this context, an analysis and recommendations with appropriate proposed measures will be made and we will submit them to the local governments in the North-Eastern planning region. The goal is to contribute to the creation of a favorable business climate in rural areas, which will stimulate the development of women's social entrepreneurship, through greater participation of young women in the formulation of policies.

Period: 01.06.2023 - 31.12.2023

Donor:
European Union

Reinventing governance

This project strives to enhance the accountability of the institutions by improving the coordination and implementation of Government policies will ensure overall effective functioning of the Government. This can be achieved through solid mechanisms in place for development of evidence-based policies, defining Key Performance Indicators (KPIs) that will be monitored under CoG coordination, improved internal communication protocols within the designated administrative network and effective system of delegation and responsibilities. Most important, better understanding and awareness of citizens, media and civil society organizations about the principles of good governance will increase the pressure on the government to deliver more effective policies with better results for citizens.

Finally, improved governance will increase accountability and transparency of the institutions and politicians towards citizens in the long term, thus limiting possibilities for corruption, political influencing and clientelism.

Therefore, the overall goal of the project is to create effective governance standards and to facilitate the process of synchronised evidence-based policy planning and implementation process. 

Period: 15.12.2022 - 31.03.2025

Donor:
British Embassy in Skopje

Fostering good governance and public administration reform

The project "Governance Reforms for Satisfied Citizens" aims to put good governance at the top of the political agenda by including good governance measures in all strategic policies of the Government. The intervention is designed to analyze existing problems related to the efficiency of public administration, in order to develop recommendations and new measures to improve management in institutions. The proposed actions support consultation with wider groups in society to design well-thought-out structural reforms and a strong national vision for a democratic society. The project monitors the reforms of the public administration in accordance with the standards for good governance, as well as the quality of the work of the institutions. The goal is, through the implementation of the project activities, to encourage an active public debate and cause pressure for better management and leadership in the administration and the creation of more functional public institutions that will meet the needs of citizens.

Period: 01.07.2022 - 30.06.2023

Donor:
National Endowment for Democracy

Program for strengthening the capacities of public service officials for the principle of equality

The program for strengthening the capacities of public sector officials is supported by the OSCE Mission in Skopje within the project "Strengthening the rule of law and human rights in North Macedonia II". The program is created with the aim of building capacities for non-discrimination and the duty to promote equality in the public sector for 200 representatives from the state administration, with adequate representation of women and men and communities.

The administration's capacity building program supports the work of the Department for Equal Opportunities in the Ministry of Labor and Social Policy for building the culture and capacities of the administration to promote the principles of equality, non-discrimination and acceptance of diversity in the public sector and society more broadly. The program is financially supported by the OSCE Mission in Skopje, and developed and implemented by the Center for Change Management. The program aims to raise awareness and build the capacities of public sector employees to deal with discrimination and achieve a higher level of equality.

Period: 15.05.2022 - 15.11.2022

Donor:
OSCE

Improving the organizational structure of the Patronage service

The UNICEF country programme 2020-2025 focuses on policies relevant to children, primarily health, social protection and education, and the porposed collaboration falls within the expected outcomes related to health. UNICEF detected that "in the health sector, there has been insufficient emphasis on preventative and primary care, and the government has mainly focused on building hospitals, buying expensive equipment, and benefiting from fraudulent procurements. The input by CCM will cover aspects related to institutional organisation and development, human capital development, more specifically systematization of working positions, job descriptions and competences (general and professional), as well as performance management and appraisal. Improved functioning of the Patronage Service as part of the health sector will significantly indirectly contribute to the wellbeing of children in the country.

Period: 01.11.2021 - 01.06.2022

Donor:
UNICEF

Digitalisation of services in the education sector

The focus of this project will be to further digitalise services in the education sector, which are used frequently and can have a larger impact both on the users, and the MES as a service provider. The project will encompass full digitalisation of these services (reaching transactional level according to EU benchmarks), providing support in reorganising the internal processes in the MES for these services, building capacities of the administration in the MES for administering the services, and designing and delivering promotional campaign to motivate the relevant user groups in using the e-services.

Period: 01.10.2021 - 31.03.2022

Donor:
This project is funded by the Government of the United Kingdom, through the British Embassy Skopje

Resource center for gender responsive policy making and budgeting

The main goal of the project will be to strengthen the capacities of the civil servants for including gender perspective in creating policies and budgets by using the Gender Responsive Budgeting (GRB) tools. More specifically, the goal of this set of services will be to train key civil servants in applying GRB tools through specific sectoral analysis of programs and budgets, developing gender indicators and monitoring and assessing the effects of the gender responsive policies and budgets in the overall social context.  The main project approach is transformative policy making and financing as an enabling factor for implementation of existing national and international commitments on gender equality and women’s empowerment. 

Period: 16.09.2021 - 30.06.2023

Donor:
UN Women

Support to reforms for governance in the Ministry of Defence of North Macedonia

The impact of the project will be to improve the effectiveness and efficiency of the MoD through functional public procurements’ management. In the mid and long-term, the developed e-system for management of public procurements should enable timely planning and preparation of procurement and successful implementation of tender procedures with standardized documents, while minimising the risk of corruption and conflict of interest. The actual public procurement process is undertaken by the Bureau for Public Procurement, so this project will improve the planning and coordination of procurements.

Period: 15.09.2021 - 31.03.2022

Donor:
This project is funded by the Government of the United Kingdom, through the British Embassy Skopje

Women power measures against COVID consequences

This project will address the challenges and the future development for 9 women owned businesses, affected by the Covid-19 economic downfall. They will go through a process of structuring and restructuring their business model, some of them (informal businesses) formalizing activities especially those in the field of the agricultural sector. Not only that, know-how techniques that will be developed and knowledge and skills improved but also woman will be encourage to modify and introduce innovate products and services. Furthermore, innovative manufacturing and selling techniques will be introduced, with the sole purpose of strengthening, improving the sustainability and profitability of the businesses.  Also, progress in digital skills will be introduced, especially since the coronavirus crisis has shown that adequate digital skills are crucial for the business to be able to connect and adapt to the new digital economy.

Furthermore, the project will be focused on creating policies and measures for alleviation of the economic consequences arisen form the COVID-19 crisis specifically considering women owned businesses and women entrepreneurs, as one of the most vulnerable group to the health crisis. By the end of the project, it is expected measures and different policy changes to be proposed to the local and central governmental bodies with all the activities to be undertaken in the next 12 months

Period: 15.07.2021 - 15.10.2022

Donor:
The Balkan Trust for Democracy

Combatting discrimination through effective work of the Commission for Prevention and Protection against Discrimination

Building a strong and professional Commission, which will be supported by a strong and professional expert service. Namely, a precondition for the effective action of the CPPD is not only the Law on prevention and protection against discrimination, but also the functioning of the service that provides the basic support for the work of the commissioners. The activities envisaged in the first year of the project will contribute to the establishment of an appropriate organizational structure based on functional analysis, development of detailed job descriptions with clearly defined goals and objectives, but also necessary core and specific competencies, development of clear, precise and efficient work procedures in relation to cases of discrimination, building a system for collecting and analyzing data in the field of discrimination, as well as determining the tools and mechanisms through which information will be shared with the public and public awareness in the area will be strengthened. The activities related to building and strengthening the capacities of the members of CPPD and the employees in the professional service, which are foreseen in the second year of the project implementation, will enable independent work of the institution in order to protect the rights and freedoms of the citizens and will actively contributes to building equal opportunities and access to resources for all.

Period: 01.06.2021 - 31.03.2023

Donor:
This project is funded by the Government of the United Kingdom, through the British Embassy Skopje

Analysis of retention issues in IPA structures in North Macedonia

Period: 15.03.2021 - 30.06.2021

Donor:
SIGMA-OECD

Support to SIGMA mission for annual assessment of public administration

The Center for Change Management is supporting SIGMA Mission for annual assessment of public administration in the Republic of North Macedonia for the year 2021, by providing local expertise and logistics of the staff and international experts engaged by SIGMA. The activities inlude support of the Ministry of Information Society and Administration in organization and coordination of meeting with relevant institutions, providing relevant documents, review and assessment of submitted documentation by institutions and support in preparation of the report by SIGMA.

Period: 15.03.2021 - 30.06.2021

Donor:
SIGMA - OECD

Youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan (YOU-WB)

The project Youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan (YOU-WB) is a project funded by Europe for Citizens Program, European Remembrance. 

It involves students, practitioners, and academicians from Albania, Macedonia, France, and Italy and aims is to foster national and transnational youth activist's dialogue about the reflection of past communist regimes in contemporary Western Balkan (WB). 

The project activities are envisaging different thematic 4 workshops in 4 different countries tackling the topics that reflect the past communist regime (such as rules, norms, rights, practices, and customs); the national Identities and collective memory in an enlarged Europe; political culture and social changes in post-communist transition, finalizing with the conference that will focus on the Post-Communism and Democracy in WB.

The project is a partnership among Center for Comparative and International Study (project leader) CCIS; Mesdheu Center (MC) Qendra SHKENCE DHE INOVACION PER ZHVILLIM (SCiDEV) (from Albania); Center for Change Management (from North Macedonia); Patrimoine sans Frontières (PSF) (France) and PERIPLI - Culture e Società Euromediterranee (Italy)

Period: 01.02.2021 - 01.07.2022

Donor:
Europe for Citizens Program

Institutional grant provided by the CIVICA MOBILITAS programme

The institutional grant is awarded by the Civica Mobilitas programme financed by the Swiss agency for development and cooperation (SDC) represented by the Swiss embassy in the Republic of North Macedonia. The grant is intended to support CCM in conducting activities for institutional development and organizational strengthening.

Period: 01.07.2019 - 30.06.2022

Donor:
CIVICA MOBILITAS programme - Swiss Agency for Development and Cooperation

Parliamentary Support Programme

The PSP will support the Assembly of the Republic of North Macedonia (the Assembly) independence efforts through consensus-building, structural reform, and capacity building in the Assembly’s institutional development; its legislative and oversight roles; and its institutional transparency and accountability.

The PSP will be implemented by the National Democratic Institute, Center for Change Management and the Institute for Democracy Societas Civilis Skopje to support the Assembly’s strategic planning; human resources management reforms; improved regulatory impact assessment and procurement processes; commitment to open data, and, by gauging public opinion and monitoring reform efforts, including greater civic engagement in policy-making processes.

Period: 01.07.2018 - 31.12.2029

Donor:
Swiss Agency for Development and Cooperation

Publications

Research in our focus

Our goal as an organization is to contribute to changes in the society by better public policies. See our research in our published work.

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Catalogue of services

Data management

Quality management

EU integrations

Soft skills

Project management

Organisational skills

Public administration

Gender equality and non-discrimination

Initiatives

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Center for Change Management

About us

Center for Change management is a nonprofit, nongovernmental organization that promotes understanding and nonviolent social change. The organization focuses on soft measures and policies that help various entities accept changes in society as normal situations and turn them into positive outcomes. The organization believes that strengthening the capacity of public administration, civil society, business community, euro - integration and investment in people are the main agents of change in society.

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Our platforms

Portal for women entrepreneurship - womenpoweron.mk

National open data portal - data.gov.mk

Web portal for monitoring results in good governance of the municipalities - оpstina.mk

Web portal for connecting SMS with multi-national companies - kompanii.mk

Web portal for investigative stories - istrazi-fakti.org.mk

Web portal for assessing public services - javni-uslugi.mk

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Str.Mitropolit Teodosij Gologanov no.34a,
1000 Skopje, North Macedonia

Tel: +389 2 6092 216
e-mail: info@cup.org.mk