МК
|
ENG
Home
News
Calls
Current calls
Archive
Projects
Publications
Services
Catalogue of services
Initiatives
Procedure
Submit initiative
Support initiative
Multimedia
Gallery
Video
About us
Vision, mission and values
Our team
Our supporters
Annual reports
ISO 9001
EVOLVE
Contact
МК
|
ENG
Home
Publications
Leaflet - Citzen centric approach to delivery of public services
Publications
Share
Leaflet - Citzen centric approach to delivery of public services
year:
2018
Citizen-centric approach to delivery of public services
Download
View
Related publications
Research on the citizens satisfaction in public service delivery
Roadmap for organizational, legal and technical reforms to improve public services
How to get better public services for citizens
Legal analysis of the legislation on services envisaged in the services catalogue
Best practices of European practices in public services delivery
14 FAQs for 14 most frequent services