Public sector payroll systems in Austria, Slovenia and Sweden
Analysis of the available electronic services
Developing knowledge-based public sector
Roadmap for improved strategic approach and sectorial accountability
Research on the citizens satisfaction in public service delivery
Roadmap for organizational, legal and technical reforms to improve public services
How to get better public services for citizens
Legal analysis of the legislation on services envisaged in the services catalogue
Dedication of the employees in the social administration as a prerequisite for more effective social policy
Best practices of European practices in public services delivery
Training needs assessment of domestic SMEs
Analysis of the modalities for establishing Training Academy for Administrative Servants
14 FAQs for 14 most frequent services
Mentorship manual
Analysis of the Law on Public Sector Employees
Analysis of the Law on Administrative Servants
Template C for conducting functional analysis
Templates for conducting functional analysis
Metodologjia për zbatimin e analizës funksionale në institucionet e sektorit publik
Methodology for conducting Functional Analysis in public sector institutions
Open Data Strategy 2018-2020
Legal analysis of the alignment of legislation in the area of public administration and public services in some key sectors
Analysis of selected and appointed persons
Report on the attitudes and opinion of citizens on the quality and services in the public health
Report on citizens perception on the rights and services in the area of social protection and social security
Mbrojtja administrative-juridike e qytetarëve dhe të punësuarve në administratën publike
Administrative and legal protection of citizens and public administration employees
Si të arrihet deri te drejtësia administrative? Çfarë duhet të dijnë dhe të praktikojnë të punësuarit në administratën publike?
How to administrative justice - What should employees in the public administration know and do?
Perception and attitudes towards the public administration
Sa ështe i madah dhe çfarë sektori publik kemi?
What kind of public sector do we have?
Management with effect based on competencies
Job description and competencies
Undertaking an interview in the procedure for recruitment of administrative officers
Mentoring and competencies
Change management and competencies
Career advancement and competencies
Manual for Regulatory Impact Assessment (RIA)
A collection of summaries from the studies of the grantees
Collection of documents for public policy from Chapter 23
Upgrading civic identity and encouraging civil conscience and action
Standards for human resources
Public administration reforms in the programs of political parties
Manuel for those concerned - Consultation in the process of creating policies
Practices and recommendations for good governance in the field of public administration
Methodology for monitoring and evaluation of public policies
Improving Performance of Public Administration: Current Experiences and Future Perspectives
Acts governing the material for the Regulatory Impact Assessment (RIA)
Cost-Benefit Analysis of Introducing Electronic Services
Testimi ekstern, notimi, sfidat, dhe hapat e ardhshëm: Testim ekstern me çdo kusht?
External Evaluation, Challenges and Next Steps: External Evaluation at Any Cost?
Greater Participation - Less Chance for Corruption
Training report- Risk Management Strategy
Training Report - KPI Performance Indicators
Protocol on acting and promoting of the cooperation between the Government, Institutions, Domestic small and medium Enterprises and Multinational companies
Do domestic and foreign companies in the country cooperate?
Training Report - Introduction to Six-Sigma Standards Principles
Training report - Strategic management and reorganization of business processes
Report from implementing ISO 9001:2015
Domestic SMEs in the supply chain of multinational companies in the country
Politikat e zhvillimit të mikro¬ndërmarrjeve në pronësi të grave në zonën ndërkufitare
Policies for development of micro-enterprises owned by women in the cross-border region - feasibility study
Policies for assistance of people with dyslexia in the Republic of Macedonia
Web-transparency Barometer 2020
A i plotësojnë standardet për qeverisje të mirë njësitë e vetëqeverisjes lokale?
Do local self-government units comply with good governance standards
Transparenca dhe llogaridhënia dhe menaxhimi me financat në njësitë e vetëqeverisjes lokale
Transparency and accountability and financial management in the local self-governments
Raporti i dytë gjashtëmujor të pushtetit lokal
Policy and strategy development and coordination and human resources management in the local self-governments
Raporti i parë për vëzhgimin e njësive të pushtetit lokal
Service provision in the local self-government units
Standardet për qeverisje të mirë më njësitë e vetëqeverisjes lokale
Good governance standards in the units of local self-government
Ku shkojnë paratë e mia?
Where Does My Money Go?
Ueb-faqe në vend të sportelit - të gjitha informacionet me 3 klikime
Web Site Instead of Counter - All Information with 3 Clicks
Si të arrihen deri te e-informacione nga vetëqeverisja lokale?
How to e-Information from Local Authorities?
Udhëzime për të dhëna të hapura në njësitë e vetëqeverisjeve lokale
Guidelines for Open Data in the Local Self-Governments
Standarde për e-transparencë në njësitë e vetëqeverisjes lokale
Standards for e-Transparency in the Local Self-Governments
Summary of key findings and conclusions
Analizë krahasuese e praktikave më të mira për të dhënat e hapura në Bashkimin Evropian
E-Transparenca: Çfarë duan të dinë qytetarët nga pushteti lokal?
Barometër i ueb transparencës
Barometer for web transparency
E-Transparency: What Do Citizens Want to Know From Local Self-Governments
Comparative analysis of best practices for open data in the European Union
Qytetarët dhe gazetarët për profesionalizmin më media
Citizens and journalists regarding the professionalism in the media
Manual për lirnë e shprehjes - aspekte juridike
Manuali i gazetarisë investigative dhe qasja në informacione
Ushtrimi i së drejtës së lirisë së shprehjes – teoria dhe praktika
Exercising the right to freedom of expression - theory and practice
Manual for freedom of expression - Legal aspects
Manual for investigative journalism and access to information
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