The Assembly is starting the third periodical self-assessment of its own work based on the European standards for excellence in work, and in accordance with the Common Assessment Framework (CAF).

This standard is the result of the cooperation between the ministers of the member states of the European Union in charge of improving the administrative capacities, it is inspired by the Model of the European Foundation for excellence in quality management. In this way, the Assembly also joins the initiatives and standards of the European Union for the modernization of public services.

The goal of this process is the constant improvement of the work of the Assembly through the evaluation of the work, in which both successes and progress are identified, as well as weaknesses that need to be overcome. Based on this assessment, in which the employees of the parliamentary service are actively involved, ways are being sought to improve the effectiveness and efficiency in the operation of the parliamentary service and the Parliament in general.

This standard is the result of the cooperation between the ministers of the member states of the European Union in charge of improving the administrative capacities, it is inspired by the Model of the European Foundation for excellence in quality management. In this way, the Assembly also joins the initiatives and standards of the European Union for the modernization of public services.

The goal of this process is the constant improvement of the work of the Assembly through the evaluation of the work, in which both successes and progress are identified, as well as weaknesses that need to be overcome. Based on this assessment, in which the employees of the parliamentary service are actively involved, ways are being sought to improve the effectiveness and efficiency in the operation of the parliamentary service and the Parliament in general.

The Deputy Coordinator of the successfully completed CAF 2019-2020 cycle, Dejan Mojsoski, also addressed the Workshop. He shared his experience from the measures that have been successfully implemented so far, for improved operation of the institution for the needs of the deputies and citizens.

The process will be led by the Center for Change Management (CCM), within the framework of the Parliamentary Support Program (PSP), financed by the Swiss Embassy, ​​and implemented by NDI, CCM and IDSCS.

On November 15, 2022, a workshop was held on the topic "Creation and processing of data sets" created according to the needs and work of the Commission for Prevention and Protection from Discrimination. This activity is carried out within the framework of the project "Fight against discrimination through the support of CPPD", a project supported by the Government of the United Kingdom through the British Embassy in Skopje.

This workshop provided theoretical knowledge about the value of data in long-term work planning, analysis of situations in the direction of their improvement. The workshop also included practical application and creation of data sets as well as their use. This activity is in the direction of building capacities for the analytical functions of KSZD as well as building awareness of the great value and opportunity that data collection offers.

In the period from October 25 to November 12, in a total of 13 cities across Macedonia, the "Assembly for citizens" campaign was implemented, which is implemented within the framework of the "Parliamentary Support Program" (PSP).

PSP is a 10-year project supported by the Swiss Agency for Development and Cooperation (SDC) through the Swiss Embassy in the Republic of North Macedonia. The "Parliamentary Support Program" is implemented by the National Democratic Institute (NDI), Institute for Democracy "Societas Civilis" - Skopje (IDSC) and the Center for Change Management (CCM).

During the visits, the citizens had the opportunity to meet the deputies from their cities and share their problems and challenges. For the younger generations, there were animation and educational content. Specifically, in the creative corner, they had the opportunity to highlight messages that they would send to their representatives, which will later be exhibited in the RNM assembly. In addition, the Parliamentary Institute at the RNM Assembly brought the work of the Assembly and its competences and functions closer to the citizens through an interactive presentation.

From November 8 to 9, 2022 in Belgrade, the "Citizens First" conference of the WeBER 2.0 project conducted by the regional network of civil society organizations TEN - Think for Europe was organized.
The purpose of the Conference was to share the experiences and challenges of the Western Balkan countries in the field of public administration reforms.

At this conference, the Center for Change Management (CCM) was represented by the program coordinator Iskra Belcheva Ristovska, who had her own presentation in the field of service delivery by the public administration. In her presentation, she highlighted not only the challenges but also the positive examples of digitalization of numerous public services, in the process of which the Change Management Center (CCM) has made a major contribution.

The following areas were covered at the conference: (1) Local governments and the participation of the civil sector at the local level; (2) Presentation on SIGMA's data portal; (3) Comparative analysis of progress between Western Balkan countries; (4) Consultations with citizens and participatory democracy

On 02.11.2022, the financial director of the Center for Change Management (CCM) Vesna Bochvarska participated in the coordination meeting of representatives of the civil sector in the Republic of North Macedonia (RNM) with representatives of the Secretariat for European Affairs (SEA). The meeting referred to the future cooperation between the RNM Government and civil society organizations in the process of negotiations for integration into the European Union.

The coordination meeting was attended by the deputy chief negotiator of North Macedonia with the EU and state secretary, Mrs. Drita Abiu-Halili, together with the Croatian expert on European integration engaged through the Nordic support, Mr. Vladimir Drobniak.

- The participation of the civil sector in the process of the country's integration into the EU is extremely important, especially in the field of necessary expertise in various chapters and areas. The real partnership and communication between the Government and all social stakeholders is key to achieving the goals of our country's membership in the European Union, noted Abdiu-Khalili.

Regarding the modality or form of civil sector involvement in the country's EU membership process, she said that it will be decided jointly, always keeping in mind the general interest and the construction of a functional structure that will contribute to the efficiency of the process.

- We need to prepare both for participation and for greater utilization and absorption of EU funds. This is particularly important in order to achieve the strengthening of the capacities of civil society organizations for the use of EU funds dedicated to civil society, and especially from the aspect of improving the partnership and cooperation between the state and the civil sector in this area, indicated the deputy chief negotiator of Severna Macedonia with the EU, Abdiu-Khalili.

The event was realized with the support of Nordic Support for the Progress of North Macedonia through UNOPS.

The program coordinator of the Center for Change Management (CCM) Iskra Belcheva Ristovska, participant of the Forum of civil society organizations and think tanks within the framework of the Berlin process (#CSF2022) organized by Aspen Institute Germany and Südosteuropa-Gesellschaft e.V.

Several topics of great social importance were covered at the Forum. Specifically, the topics of energy efficiency, climate change and sustainable development were discussed. The topics of freedom of speech and media and false information, as challenges of democratic societies, were also covered. Due to the turbulent past of the Western Balkan countries, the topics of reconciliation and dealing with the past were also covered. all these topics were discussed by prominent representatives of civil society organizations from the countries of the Western Balkans and the EU.

One of the messages highlighted at the Forum was that - Civil organizations from the Western Balkans contribute to the fulfillment of the goals of the Berlin Process with their expertise. But they can also create a positive image for the region in front of citizens and decision makers in the EU.