Center for Change Management

Latest news

Parliamentary Hackathon "Digital Bridge"

Date: 01.11.2024

From October 30 to November 1, 2024, in the Assembly of the Republic of North Macedonia, the Center for Change Management (CCM) organized the first hackathon on the topic "Digital Bridge", within which young people from the field of information technologies divided into five teams worked intensively on discovering a conceptual solution. to strengthen the transparency and openness of the Assembly.

The participants are part of the Faculty of Information Sciences and Computer Engineering (FINKI), Brainster and Semos Academy.

A commission consisting of five members, experts in the processes of digital transformation in the public sector, has a difficult task to decide which team wants the best solution. It was best to spend three days exchanging opinions with brilliant young people who have fantastic ideas!

All teams offer creative and useful digital solutions, but the commission chose Brainster's team 2 as the winner.

Hearty congratulations to all the results of the hackathon, we wish them all the best and invite and invite others to change them with their brilliant ideas, the most famous of this hackathon have shown that it can continue.

This hackathon is held within the framework of the project "Parliament Support Program" which is supported by the Embassy of Switzerland in North Macedonia and in joint organization with the Assembly of the Republic of North Macedonia as the institution implementing this program.

Within the framework of the Assembly Support Program, an open data portal of the Assembly was developed.

This hackathon used the datasets of the open data portal as well as the national portal and the open finance portal.

CCM at the OECD Global Forum on Building Trust and Strengthening the Democratic Agenda

Date: 21.10.2024

CCM Executive Director Neda Maleska Sacmaroska and CCM Finance Director Vesna Bochvarska Cvetkovska participate in the OECD Global Forum on Building Trust and Strengthening the Democratic Agenda

One of the topics of the OECD Global Forum 2024 is the issue that needs to be decided to strengthen the trust of authorities in public institutions.

Emphasis was also placed on the following topics:

• Democracy cannot be imposed, you have to own it;

• Governments need to demonstrate accountability and deliver results on crime;

• Citizens must feel that government and institutions benefit them and work for them.

• Those who lead institutions must demonstrate the highest level of institutional ethics and are integrated – believers must see and trust that those who lead institutions work for control, not for themselves;

• Administrative institutions and experts in the public sector control and reflect

• Citizens must strengthen their capacities to be retained, propose, shape and be part of reforms

• Governments and institutions must reflect the structure of society, and different groups (youth, women, other ethnic groups, etc.) must be particularly represented.

The Center for Change Management (CCM) addresses these topics, and the opinions from the research provide practical and precise recommendations for improving the situation in public administration in the Republic of North Macedonia, with a special emphasis on the delivery of results by institutions. a key factor for gaining trust among users.

#CCM #OECD #ReinforcingDemocracy #PublicAdministration #PublicAdministration #Democracy #CivilSociety #PublicPolicies #PublicPolicy

Successful implementation of the CAF process in the Agency for the Protection of the Right to Free Access to Public Information

Date: 11.10.2024

The CCM team within the framework of the USAID project "Partnership against corruption" actively supported the Agency for the Protection of the Right to Free Access to Public Information in the implementation of the CAF process, that is, the Common Assessment Framework.

The transparency of the institutions from the public sector is a key component in the fight against corruption, because a transparent and accountable public sector enables the strengthened (legal and political) responsibility of the institutions.This process is extremely important for strengthening the Agency's capacities in guaranteeing transparency, internal organization and efficiency in the delivery of services to citizens.

Through the CAF process, the employees of the Agency identified the weak and strong points in the operation, and the process was completed with the development of thorough recommendations that the Agency will have to implement.

Presentation of research and guidance on the application of discretionary powers before representatives of central institutions

Date: 09.10.2024

Within the framework of the USAID's Partnership Against Corruption Activity project, and in cooperation with the State Commission for the Prevention of Corruption, on 09.10.2024, the CCM team presented the findings of the research on the (mis)use of discretionary powers by the public administration. as well as the specific findings for the public health sector, in front of representatives from the central institutions of the public sector from different areas. Specifically, the research focuses on the procedures for employment in the public administration, the appointment of senior management structures, the procedures for employment in public health as well as the procedures for providing services in the field of public health.

The findings of the research indicate the real risk of corruption in cases of abuse of discretionary powers, and the recommendations refer to specific solutions through which the risk of corruption can be effectively reduced in the state administration bodies as well as institutions from the specific public health sector.

The project advocates for strengthening the knowledge of officials for the correct application of discretionary powers, with the aim of reducing corruption and guaranteeing the legal security of citizens.

Representatives of CUP participants at AI Summit Skopje 2024

Date: 06.10.2024

The team at the Center for Change Management (CCM) had the opportunity to attend the AI ​​TECH SUMMIT 2024, where we heard speeches from some of the leaders in the field of artificial intelligence. We heard from Amazon's EU AI Policy Director about the new AI Act that was recently passed by the European Union. We also heard from Microsoft's Director of AI to find out how fast the digital world is moving, where they must make weekly targets to keep up with the near-daily breakthroughs. We also heard from De Volksbank's Chief AI Officer who shared his experience on the value of ethical use of AI technology as well as the regulations used to protect users from AI tools.

New technologies are a significant part of the public sector system that can be tailored for better delivery of services to citizens, but also their protection from misuse of technologies.

The CCM team ta the "Wizz Air Skopje Marathon"

Date: 06.10.2024

The CCM team together with partners within the USAID project "Partnership Against Corruption" participated in the 20th Wizz Air marathon organized in Skopje, where they promoted the principle of integrity as the basis of good governance and the fight against corruption.

Projects

Resource center for gender responsive policy making and budgeting (Second Phase)

In the second phase in the period from 2024 to 2026, the project aims to improve gender equality and gender responsive budgeting (GRB) in North Macedonia through continuous support and development of the Resource Center for Gender Responsive Policymaking and Budgeting. This initiative, led by UN Women and the Ministry of Labor and Social Policy (MLSP), and implemented by the Center for Change Management (CCM), aims to improve the capacity of civil servants in integrating gender perspectives in policy-making processes. and budgeting. The main objective is to ensure that government policies and budgets reflect and respond to the needs of both women and men, particularly focusing on the most vulnerable groups.

Period: 01.06.2024 - 01.06.2026

Donor:
UN Women

PARTNERSHIP AGAINST CORRUPTION

Corruption and patronage in North Macedonia persist, eroding citizen and investor trust in institutions, diminishing accountability and transparency, hindering economic growth, and contributing to political fragility and instability. Corruption reduces economic opportunities for citizens and is the primary driver of nation-wide out-migration. Corruption prevails because authorities do not act to implement reforms or address corruption when it occurs, and institutions struggle with ineffective processes and insufficient resources. According to reports on public perception, the justice system does not treat everyone equally before the law and undue political influence prevents justice in corruption cases. Further, citizens and businesses believe corruption is an ingrained part of life and do not do enough to demand more.

This activity supports the government and other anti-corruption entities to take action in addressing corruption when it occurs. The activity works in equal partnership with the government and independent state entities to detect, mitigate, and prevent corruption of all forms, and hold state actors accountable. Programming engages independent state entities to improve government functioning, cooperation, and coordination; increase transparency in ways that decrease opportunities for corruption; and support accountability mechanisms within the purview of the government and independent state accountability mechanisms. The activity also creates opportunities by diversifying anticorruption partnerships, exploring innovative approaches, tools, and technologies.

Period: 01.10.2023 - 01.09.2028

Donor:
The United States Agency for International Development

Fostering Good Governance and Public Administration Reform (second phase)

The project aims to maintain good governance at the top of the political agenda. The project interventions are designed to analyze current state of affairs in several areas related to the accountability as one of the top priorities in the PAR agenda, such as: improving transparency and accountability of public institutions; responsibility for delivery of results and improving the supervision of the public in the implementation of the recommendations by the key institutions and greater efficiency, effectiveness and functionality of the institutions. As accountability in modern government is a key component of democracy, the continuation of the project will keep the focus on the principles of good governance ensuring that elected officials are held responsible for their actions, especially undertaking structural reforms and building a strong and effective public administration.

Period: 01.07.2023 - 30.06.2025

Donor:
National Endowment for Democracy (NED)

Reinventing governance

This project strives to enhance the accountability of the institutions by improving the coordination and implementation of Government policies will ensure overall effective functioning of the Government. This can be achieved through solid mechanisms in place for development of evidence-based policies, defining Key Performance Indicators (KPIs) that will be monitored under CoG coordination, improved internal communication protocols within the designated administrative network and effective system of delegation and responsibilities. Most important, better understanding and awareness of citizens, media and civil society organizations about the principles of good governance will increase the pressure on the government to deliver more effective policies with better results for citizens.

Finally, improved governance will increase accountability and transparency of the institutions and politicians towards citizens in the long term, thus limiting possibilities for corruption, political influencing and clientelism.

Therefore, the overall goal of the project is to create effective governance standards and to facilitate the process of synchronised evidence-based policy planning and implementation process. 

Period: 15.12.2022 - 31.03.2025

Donor:
British Embassy in Skopje

Improving the organizational structure of the Patronage service

The UNICEF country programme 2020-2025 focuses on policies relevant to children, primarily health, social protection and education, and the porposed collaboration falls within the expected outcomes related to health. UNICEF detected that "in the health sector, there has been insufficient emphasis on preventative and primary care, and the government has mainly focused on building hospitals, buying expensive equipment, and benefiting from fraudulent procurements. The input by CCM will cover aspects related to institutional organisation and development, human capital development, more specifically systematization of working positions, job descriptions and competences (general and professional), as well as performance management and appraisal. Improved functioning of the Patronage Service as part of the health sector will significantly indirectly contribute to the wellbeing of children in the country.

Period: 01.11.2021 - 01.06.2022

Donor:
UNICEF

Digitalisation of services in the education sector

The focus of this project will be to further digitalise services in the education sector, which are used frequently and can have a larger impact both on the users, and the MES as a service provider. The project will encompass full digitalisation of these services (reaching transactional level according to EU benchmarks), providing support in reorganising the internal processes in the MES for these services, building capacities of the administration in the MES for administering the services, and designing and delivering promotional campaign to motivate the relevant user groups in using the e-services.

Period: 01.10.2021 - 31.03.2022

Donor:
This project is funded by the Government of the United Kingdom, through the British Embassy Skopje

Support to reforms for governance in the Ministry of Defence of North Macedonia

The impact of the project will be to improve the effectiveness and efficiency of the MoD through functional public procurements’ management. In the mid and long-term, the developed e-system for management of public procurements should enable timely planning and preparation of procurement and successful implementation of tender procedures with standardized documents, while minimising the risk of corruption and conflict of interest. The actual public procurement process is undertaken by the Bureau for Public Procurement, so this project will improve the planning and coordination of procurements.

Period: 15.09.2021 - 31.03.2022

Donor:
This project is funded by the Government of the United Kingdom, through the British Embassy Skopje

Women power measures against COVID consequences

This project will address the challenges and the future development for 9 women owned businesses, affected by the Covid-19 economic downfall. They will go through a process of structuring and restructuring their business model, some of them (informal businesses) formalizing activities especially those in the field of the agricultural sector. Not only that, know-how techniques that will be developed and knowledge and skills improved but also woman will be encourage to modify and introduce innovate products and services. Furthermore, innovative manufacturing and selling techniques will be introduced, with the sole purpose of strengthening, improving the sustainability and profitability of the businesses.  Also, progress in digital skills will be introduced, especially since the coronavirus crisis has shown that adequate digital skills are crucial for the business to be able to connect and adapt to the new digital economy.

Furthermore, the project will be focused on creating policies and measures for alleviation of the economic consequences arisen form the COVID-19 crisis specifically considering women owned businesses and women entrepreneurs, as one of the most vulnerable group to the health crisis. By the end of the project, it is expected measures and different policy changes to be proposed to the local and central governmental bodies with all the activities to be undertaken in the next 12 months

Period: 15.07.2021 - 15.10.2022

Donor:
The Balkan Trust for Democracy

Support to SIGMA mission for annual assessment of public administration

The Center for Change Management is supporting SIGMA Mission for annual assessment of public administration in the Republic of North Macedonia for the year 2021, by providing local expertise and logistics of the staff and international experts engaged by SIGMA. The activities inlude support of the Ministry of Information Society and Administration in organization and coordination of meeting with relevant institutions, providing relevant documents, review and assessment of submitted documentation by institutions and support in preparation of the report by SIGMA.

Period: 15.03.2021 - 30.06.2021

Donor:
SIGMA - OECD

Analysis of retention issues in IPA structures in North Macedonia

Period: 15.03.2021 - 30.06.2021

Donor:
SIGMA-OECD

Youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan (YOU-WB)

The project Youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan (YOU-WB) is a project funded by Europe for Citizens Program, European Remembrance. 

It involves students, practitioners, and academicians from Albania, Macedonia, France, and Italy and aims is to foster national and transnational youth activist's dialogue about the reflection of past communist regimes in contemporary Western Balkan (WB). 

The project activities are envisaging different thematic 4 workshops in 4 different countries tackling the topics that reflect the past communist regime (such as rules, norms, rights, practices, and customs); the national Identities and collective memory in an enlarged Europe; political culture and social changes in post-communist transition, finalizing with the conference that will focus on the Post-Communism and Democracy in WB.

The project is a partnership among Center for Comparative and International Study (project leader) CCIS; Mesdheu Center (MC) Qendra SHKENCE DHE INOVACION PER ZHVILLIM (SCiDEV) (from Albania); Center for Change Management (from North Macedonia); Patrimoine sans Frontières (PSF) (France) and PERIPLI - Culture e Società Euromediterranee (Italy)

Period: 01.02.2021 - 01.07.2022

Donor:
Europe for Citizens Program

Institutional grant provided by the CIVICA MOBILITAS programme

The institutional grant is awarded by the Civica Mobilitas programme financed by the Swiss agency for development and cooperation (SDC) represented by the Swiss embassy in the Republic of North Macedonia. The grant is intended to support CCM in conducting activities for institutional development and organizational strengthening.

Period: 01.07.2019 - 30.06.2022

Donor:
CIVICA MOBILITAS programme - Swiss Agency for Development and Cooperation

Parliamentary Support Programme

The PSP will support the Assembly of the Republic of North Macedonia (the Assembly) independence efforts through consensus-building, structural reform, and capacity building in the Assembly’s institutional development; its legislative and oversight roles; and its institutional transparency and accountability.

The PSP will be implemented by the National Democratic Institute, Center for Change Management and the Institute for Democracy Societas Civilis Skopje to support the Assembly’s strategic planning; human resources management reforms; improved regulatory impact assessment and procurement processes; commitment to open data, and, by gauging public opinion and monitoring reform efforts, including greater civic engagement in policy-making processes.

Period: 01.07.2018 - 31.12.2029

Donor:
Swiss Agency for Development and Cooperation

Publications

Research in our focus

Our goal as an organization is to contribute to changes in the society by better public policies. See our research in our published work.

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Catalogue of services

Data management

Quality management

EU integrations

Soft skills

Project management

Organisational skills

Public administration

Gender equality and non-discrimination

Initiatives

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Center for Change Management

About us

Center for Change management is a nonprofit, nongovernmental organization that promotes understanding and nonviolent social change. The organization focuses on soft measures and policies that help various entities accept changes in society as normal situations and turn them into positive outcomes. The organization believes that strengthening the capacity of public administration, civil society, business community, euro - integration and investment in people are the main agents of change in society.

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Our platforms

Platform for monitoring pre-election commitments - odgovornavlada.mk

Portal for women entrepreneurship - womenpoweron.mk

National open data portal - data.gov.mk

Web portal for monitoring results in good governance of the municipalities - оpstina.mk

Web portal for connecting SMS with multi-national companies - kompanii.mk

Web portal for investigative stories - istrazi-fakti.org.mk

Web portal for assessing public services - javni-uslugi.mk

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1000 Skopje, North Macedonia

Tel: +389 2 6092 216
e-mail: info@cup.org.mk