Center for Change Management

Center for Change Management

About us

Center for Change management is a nonprofit, nongovernmental organization that promotes understanding and nonviolent social change. The organization focuses on soft measures and policies that help various entities accept changes in society as normal situations and turn them into positive outcomes. The organization believes that strengthening the capacity of public administration, civil society, business community, euro - integration and investment in people are the main agents of change in society.

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Latest news


Date: 16.06.2021

As part of the second workshop on Involving Youth in Constructive Dialogue: The Communist Past in the Contemporary Western Balkans, in Skopje, on the second day we will discuss several topics in the field:

Minorities’ rights: individual or collective protection?

Building multicultural society: developing and sustaining dialogue among the communities

Constitutional Aspects of Transition in North Macedonia: Governance of Political Parties vs. Governance for Citizens

Join the discussions with professors, researchers, experts, civic activists.

19.06.2021, 10:00 AM

Workshop for youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan

Date: 14.06.2021

Center for Change Management (CCM) is organizing the second workshop in Skopje within the project "Youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan” (YOU-WB)., supported by the Citizens First programme of the European Union. During the first day of this blended event, listen to what Prof. Dr. Denko Maleski will say about the Independence Through Peaceful Self-determination (The case of Macedonia)inand Prof.Dr. Ljubomir Danailov Frckoski who will talk about politicy of identities and liberal democracy in transitional countries in the region.

ZOOM link:

Workshop for preparation of the Strategic Plan of the Assembly 2022-2026

Date: 11.06.2021

The parliamentary service led by the Secretary General, Cvetanka Ivanova, started working on the five-year Strategic Plan. The Assembly strives to be an open, accountable and modern legislative branch that works for the citizens of the Republic of Northern Macedonia.

Strategic goals:

  1. Open, Accountable and Modern Legislative Branch Working for the Citizens of the Republic of North Macedonia.
  2. Its strategic goals are:
  3. Functional Parliamentary Democracy
  4. Open Parliament
  5. Proactive Parliamentary Diplomacy
  6. Advanced and Efficient Parliamentary Service

And the Assembly’s institutional values are:

  1. Professionalism
  2. Impartiality
  3. Transparency
  4. Autonomy
  5. Accountability

The strategic planning process is supported by the Swiss funded Parliament Support Programme through technical, material and financial assistance.

Workshop for youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan

Date: 11.06.2021

Center for Change Management (CCM) is organizing the second workshop in Skopje in the framework of Europe for Citizen Project “Youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan” (YOU-WB).

In a blended format from 18-20 June 2021, this workshop will bring together academics, researchers, experts, civil society activists, and young people to discuss the involvement of youth in a constructive dialogue regarding the past focusing on peace, transition, and self-determination in the case of North Macedonia.

In addition to the two days of the workshop, presentation by speakers, and participation of young people, the third day includes visiting the Museum of Contemporary Art-Skopje – Its History and its Future.

“Youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkans” (YOU-WB) project is supported by European Union in the framework of Europe for Citizens, European Remembrance.

Workshop for Strategic planning of the Commission for prevention and protection of discrimination

Date: 08.06.2021

Within the project "Combatting discrimination through effective work of CPPD", funded by the Government of the United Kingdom with the support of the British Embassy Skopje, a two-day workshop was conducted to prepare the Strategic Plan of the Commission, which is necesarry all public sector institutions to have in accordance with the principle of good governance. We have identified the vision and mission of the Commission, made an analysis of evidence and key issues in the sectors in which the Comission  operate, prepared a SWOT analysis and determined the goals and activities.

CCM through the project, will guide and support the Commission through the process of setting strategic priorities for the implementation of legal responsibilities, acting as a professional institution dedicated to protecting the rights of citizens and strengthening the capacity to perform the function and improve accountability to citizens.

Workshop on the application of the Code of Ethics of the Members of the Assembly of RNM

Date: 04.06.2021

The members of the Committee on Rules of Procedure and Mandate-Immunity Issues and their deputies participated in the third Workshop for implementation of the Code of Ethics for the Members of the Assembly of the Republic of North Macedonia.

The topic of this workshop was the Draft Code of Ethics for the Members of the Assembly of the Republic of Northern Macedonia, followed by a discussion on the structure and areas covered by the document.

These workshops are organized within the Parliamentary Support Program (PSP), supported by the Swiss Agency for Development and Cooperation.


Research in our focus

Our goal as an organization is to contribute to changes in the society by better public policies. See our research in our published work.

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Ongoing projects

Parliamentary Support Programme

The PSP will support the Assembly of the Republic of North Macedonia (the Assembly) independence efforts through consensus-building, structural reform, and capacity building in the Assembly’s institutional development; its legislative and oversight roles; and its institutional transparency and accountability.

The PSP will be implemented by the National Democratic Institute, Center for Change Management and the Institute for Democracy Societas Civilis Skopje to support the Assembly’s strategic planning; human resources management reforms; improved regulatory impact assessment and procurement processes; commitment to open data, and, by gauging public opinion and monitoring reform efforts, including greater civic engagement in policy-making processes.

Period: 01.07.2018 - 31.12.2029

Swiss Agency for Development and Cooperation

Combatting discrimination through effective work of the Commission for Prevention and Protection against Discrimination

Building a strong and professional Commission, which will be supported by a strong and professional expert service. Namely, a precondition for the effective action of the CPPD is not only the Law on prevention and protection against discrimination, but also the functioning of the service that provides the basic support for the work of the commissioners. The activities envisaged in the first year of the project will contribute to the establishment of an appropriate organizational structure based on functional analysis, development of detailed job descriptions with clearly defined goals and objectives, but also necessary core and specific competencies, development of clear, precise and efficient work procedures in relation to cases of discrimination, building a system for collecting and analyzing data in the field of discrimination, as well as determining the tools and mechanisms through which information will be shared with the public and public awareness in the area will be strengthened. The activities related to building and strengthening the capacities of the members of CPPD and the employees in the professional service, which are foreseen in the second year of the project implementation, will enable independent work of the institution in order to protect the rights and freedoms of the citizens and will actively contributes to building equal opportunities and access to resources for all.

Period: 01.06.2021 - 31.03.2023

This project is funded by the Government of the United Kingdom, through the British Embassy Skopje

Youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan (YOU-WB)

The project Youth involvement in a constructive dialogue: Communist Past in Contemporary Western Balkan (YOU-WB) is a project funded by Europe for Citizens Program, European Remembrance. 

It involves students, practitioners, and academicians from Albania, Macedonia, France, and Italy and aims is to foster national and transnational youth activist's dialogue about the reflection of past communist regimes in contemporary Western Balkan (WB). 

The project activities are envisaging different thematic 4 workshops in 4 different countries tackling the topics that reflect the past communist regime (such as rules, norms, rights, practices, and customs); the national Identities and collective memory in an enlarged Europe; political culture and social changes in post-communist transition, finalizing with the conference that will focus on the Post-Communism and Democracy in WB.

The project is a partnership among Center for Comparative and International Study (project leader) CCIS; Mesdheu Center (MC) Qendra SHKENCE DHE INOVACION PER ZHVILLIM (SCiDEV) (from Albania); Center for Change Management (from North Macedonia); Patrimoine sans Frontières (PSF) (France) and PERIPLI - Culture e Società Euromediterranee (Italy)

Period: 01.02.2021 - 01.07.2022

Europe for Citizens Program

Institutional grant provided by the CIVICA MOBILITAS programme

The institutional grant is awarded by the Civica Mobilitas programme financed by the Swiss agency for development and cooperation (SDC) represented by the Swiss embassy in the Republic of North Macedonia. The grant is intended to support CCM in conducting activities for institutional development and organizational strengthening.

Period: 01.07.2019 - 30.06.2021

CIVICA MOBILITAS programme - Swiss Agency for Development and Cooperation

Support to SIGMA mission for annual assessment of public administration

The Center for Change Management is supporting SIGMA Mission for annual assessment of public administration in the Republic of North Macedonia for the year 2021, by providing local expertise and logistics of the staff and international experts engaged by SIGMA. The activities inlude support of the Ministry of Information Society and Administration in organization and coordination of meeting with relevant institutions, providing relevant documents, review and assessment of submitted documentation by institutions and support in preparation of the report by SIGMA.

Period: 15.03.2021 - 30.06.2021


Analysis of retention issues in IPA structures in North Macedonia

Period: 15.03.2021 - 30.06.2021


Digitalisation for business continuity in the public sector

With the return of the public administration in their regular offices, protocols will need to be urgently developed that ensure employees’ safety, organisation of the work and continuation of remote execution of selected work processes. Learning the lessons from the pandemic response, further digitalisation will be pursued, supported by amended legal regulations to better prepare the administration in an event of recurring pandemic or future crises. Newly designed digital work procedures will be proposed to selected central institutions and scoping of the needs of these institutions will be conducted to ensure smooth transition to digital work with a list of priorities ad timelines for enabling digital processes. Selected institutions will be supported with proposed structures of shared platforms and assessment of levels of remote access, prior to a wider multiplication of the model in other institutions.

Several important electronic services will be developed within the Project that are often used in a citizen’s lifecycle, such as electronic enrolment in kindergarten, enrolment in primary school, applying for students scholarships and nostrification of foreign diplomas. Тhe development of е-services will contribute for providing better and simpler public services, as well as for the reduction of physical contacts with the administration in times of crisis.

Period: 01.09.2020 - 31.03.2021

Government of the United Kingdom - British Embassy Skopje

Catalogue of services

Data management

Quality management

EU integrations

Soft skills

Project management

Organisational skills

Public administration

Gender equality and non-discrimination

Our platforms

Portal for women entrepreneurship -

National open data portal -

Web portal for monitoring results in good governance of the municipalities - о

Web portal for connecting SMS with multi-national companies -

Web portal for investigative stories -

Web portal for assessing public services -

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Str. Rajko Zhinzifov no.44-1,
1000 Skopje, North Macedonia

Tel: +389 2 6092 216
Fax: +389 2 6092 216