Measuring employee satisfaction | CCM

Measuring employee satisfaction

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1 day
3 sessions
8 hours
10-20 participants

Programme goals

The aim of the program is for participants to be able to conduct research on the level of satisfaction of employees in the organization, by applying international models adapted to the context of work of organizations.

Contribution towards development of knowledge, skills and competences

At the end of the training the participants will:

  • Have advanced knowledge on how to design a questionnaire to measure employee satisfaction in the organization
  • Gain skills in making and distributing electronic questionnaires, and then generating automatic results.
  • Gain knowledge on how to analyze the results of the survey
  • Recognize how to use the results of the survey to improve their performance

Programme content

  • Preparation of a survey questionnaire to measure employee satisfaction
  • Preparation of an electronic survey questionnaire and generating electronic results
  • Analysis of the results of the conducted survey

Programme coordinator

Neda Maleska Sachmaroska

Neda Maleska Sacmaroska has long professional experience in the domain of organizational and institutional development both in public administration and civil society sector. Her special interests are in public policies and public administration, institutional and organisational development, strategy, human resource management and development, management of change.

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Str. Rajko Zhinzifov no.44-1,
1000 Skopje, North Macedonia

Tel: +389 2 6092 216
Fax: +389 2 6092 216
e-mail: info@cup.org.mk