Advanced training for the introduction of ISO 9001: 2015 | CCM

Advanced training for the introduction of ISO 9001: 2015

2 days
7 sessions
14 hours
10-20 participants

Programme goals

The ISO 9001 standard is the most widely used quality management standard in both the private and public sectors. This program is intended for persons designated for the introduction of ISO 9001 in the organization and who will be responsible for maintaining the system.

The aim of the program is for the participants to acquire advanced theoretical and practical knowledge for full implementation of the ISO 9001: 2015 standard in the organization.

Contribution towards development of knowledge, skills and competences

At the end of the training the participants will:

  • Understand the terms and definitions in the ISO 9001 system
  • Be able to plan and coordinate internal checks
  • Be able to document processes
  • Be able to check the ISO 9001 quality management system
  • Be able to make reports on the system check

Programme content

  • Quality management standards
  • Basics of ISO 9001: 2015 version of the standard
  • ISO 9001 implementation process
  • Quality manual according to ISO 9001
  • Documenting processes
  • Conducting internal checks
  • Preparation of system verification reports

Programme coordinator

Iskra Belceva – Ristovska

Iskra has extensive experience in managing projects financed by the European Union in Macedonia, mainly for the development of institutions of public administration and supporting reforms aimed at EU membership. She was part of the management team of the contracting authority for IPA, where she was responsible for the functioning of IPA structures in the beneficiary institutions, capacity development, establishment and operation of the decentralized implementation system of IPA,quality control of tender documents and procedures, conducting numerous tender evaluations and coordinating all Twinning contracts.

Contact us via this form

Str.Mitropolit Teodosij Gologanov no.34a,
1000 Skopje, North Macedonia

Tel: +389 2 6092 216